Website Privacy Policy

Last Updated: 10 March 2025

1. Introduction

This Website Privacy Policy applies to the collection, use, and storage of personal data through the website www.burnoutpsychologysupport.com and associated platforms.

💡 Important: This policy only covers data collected via the website. It does not apply to data collected as part of psychological services or memberships. If you are a client of Shannon A Swales, please refer to our Client Privacy Policy for details on how your health and therapy-related information is handled. If you are a member of the Midlife Reclaimed Membership, please refer to the Mighty Networks Privacy Policy and Midlife Reclaimed Terms and Conditions for details on how your data is handled.

By using this website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Who We Are

  • Website Owner: Shannon A Swales

  • ABN: 41 196 767 164

  • Website: www.burnoutpsychologysupport.com

  • Contact Email: shannon.a.swales@gmail.com

3. What Information Do We Collect?

🚨 We only collect your name and email address when you voluntarily provide them. No other personal data is collected.

This happens when you:

  • Subscribe to Shannon’s mailing list

  • Contact us via the website form.

🛑 We do NOT collect sensitive personal data (e.g., health information, financial details, addresses) through this website. If you are a client, your health data is managed separately under Australian privacy laws.

📢 By entering your name and email, you explicitly consent to us storing and using this data for the purposes described below. You can withdraw consent at any time by clicking ‘unsubscribe’ in any email or contacting us at shannon.a.swales@gmail.com.

4. How Do We Collect Your Information?

We only collect information when you voluntarily provide it by:
✅ Subscribe to Shannon’s mailing list
✅ Filling out a contact form.

We do not collect personal data automatically. However, we use cookies and analytics to track general website traffic (see Section 6).

5. Why Do We Collect Your Information?

We collect name and email only to:
✅ Send service and resource updates (if subscribed to the mailing list).
✅ Respond to inquiries.
✅ Improve user experience on our website.

We do not sell, trade, or share your personal data.

6. Cookies & Tracking Technologies

While we don’t collect additional personal data, we use cookies and analytics tools for website performance tracking. These tools may collect:

  • Non-identifiable browsing data (e.g., which pages are visited, time spent on the site).

  • Google Analytics & Facebook Pixel to track engagement and improve content.

🔧You can disable cookies in your browser settings:

To opt out of Google Analytics tracking, visit: http://tools.google.com/dlpage/gaoptout.

7. How Do We Store & Protect Your Data?

We take security seriously and ensure that:
🔒 Your name and email are securely stored through MailerLite (email marketing platform) and are never shared without your consent.
🔒 Website hosting is secured via Squarespace with encryption.
🔒 No unauthorized third-party data transfers occur.

Data Retention:
We retain your name and email for as long as you are subscribed. If you remain inactive (i.e., no engagement) for 24 months, we will delete your data automatically. You can also request deletion at any time by emailing shannon.a.swales@gmail.com.

Data Breach Notification:
In the unlikely event of a data breach affecting your name or email, we will notify you as soon as possible via email and provide guidance on protective measures.

8. Third-Party Services & Data Sharing

We use a few trusted third-party services for website and email management:

  • Website hosting: Squarespace and Go Daddy

  • Email marketing: MailerLite

For transparency, you can read their privacy policies:

We do not share your personal data with any external parties for marketing or advertising.

9. International Data Transfers

Because we use international service providers for website hosting, email marketing, and domain management, your name and email may be stored on secure servers outside Australia (e.g., the USA, Europe). These providers include:

  • MailerLite (email marketing)

  • Squarespace (website hosting)

  • GoDaddy (domain registration & management)

Each of these services complies with international privacy laws, including:

  • Australian Privacy Act 1988 (Cth)

  • General Data Protection Regulation (GDPR - Europe)

  • California Consumer Privacy Act (CCPA - USA)

10. Your Rights Over Your Data

🔹 You can request to:
✅ Access the name and email we have on file for you.
✅ Correct or update your details.
✅ Unsubscribe at any time (every email includes an 'unsubscribe' link).
✅ Request deletion of your data at any time.

📧 To request any of the above, contact shannon.a.swales@gmail.com

11. Children's Privacy

🚨 This website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from individuals under 18. If we learn that we have collected personal data from a minor, we will delete it immediately.

If you are a parent or guardian and believe your child has provided their information, please contact us immediately at shannon.a.swales@gmail.com.

12. External Links Disclaimer

Our website may contain links to external websites (e.g., Halaxy, YouTube, LinkedIn, Facebook, Instagram, Threads, Acast, Apple Podcasts, Spotify, Amazon, etc.). We are not responsible for their privacy policies or data protection practices. We encourage you to review the privacy policies of any third-party sites you visit.

13. Policy Updates & Contact Information

We may update this Website Privacy Policy from time to time. Changes will be posted on this page, with the last update date indicated.

Your continued use of the website constitutes acceptance of the privacy policy.

📧 For privacy-related inquiries, contact:

  • Email: shannon.a.swales@gmail.com